Terms and Conditions

Last updated

The short version

  • We build AI automation for small businesses, such as AI voice agents, chatbots, workflow automation and system integrations.
  • By using our site or services, you agree to these terms, our Privacy Policy, and any written agreement we give you.
  • You get a fixed quote in writing before work starts. Anything added later is quoted first.
  • Every AI build comes with a monthly plan. Plans are month to month with 30 days' notice, and if you cancel, we hand your system over.
  • Once your setup is paid, the system we built is yours.
  • AI can make mistakes. We test carefully, but you should review what your system says.
  • We are not liable for indirect damages, and our total liability is capped at what you paid for the service involved.
  • These terms follow Texas law.

1. About Riser AI Solutions

Riser AI Solutions LLC (“we,” “our,” “us”) provides AI automation services, including AI voice agents, chatbots, workflow automation, system integrations, and related consulting services for small businesses.

2. Acceptance of terms

By using our website, engaging our services, or making a purchase, you agree to comply with and be bound by these Terms & Conditions, our Privacy Policy, and any additional agreements provided to you in writing.

3. Use of services

You agree to use our services for lawful purposes only and not to:

  • Engage in fraudulent, illegal, or abusive activities
  • Reverse engineer, duplicate, or resell Riser’s tools and templates without written consent
  • Interfere with our systems, networks, or service delivery

We reserve the right to suspend or terminate services if we believe you have violated these terms.

4. Service scope and deliverables

  • After a free call, you get a fixed quote in writing before any work starts.
  • All work will be performed based on the agreed project scope, timeline, and deliverables set out in that quote or another written agreement.
  • Anything added mid-project is quoted first. Any changes to the scope may result in adjusted pricing and timelines.
  • Our services often integrate with third-party platforms (for example n8n, Make, Retell AI, Google and Twilio). We are not responsible for outages, limitations, or changes in these third-party services.

5. Pricing and payment

  • Pricing will be provided in writing before work begins.
  • Every AI build requires a monthly plan, as shown in our published pricing.
  • Voice minutes beyond your plan’s monthly allowance are billed at our cost, with no markup.
  • Payments are due according to the terms stated in your invoice or agreement.
  • Late payments may result in suspension of services.
  • Refunds follow our Refund Policy.

6. Ownership

  • Once your setup is paid in full, you own what we built for you: your workflows, your AI agent’s script and settings, and your data. Where we can, we build in accounts you own, and you give us access to work in them.
  • We keep ownership of the general tools, templates, code and know-how we bring to every project. You get a permanent, non-exclusive license to use whatever of them is inside your system, for your business.
  • You may not resell, redistribute, or publicly share Riser’s tools or templates as a product without our written consent.

7. Cancelling a plan

  • Plans are month to month. To cancel, give us 30 days’ notice.
  • When you cancel, we hand your system over instead of switching it off. Any accounts we run for you in our name are transferred to you, or rebuilt in accounts you own, and we hold one handover call. After that, you pay the platforms that run it directly.
  • If your system answers calls through your existing business number, that number stays yours. You simply turn off call forwarding.

8. Confidentiality

We will not disclose any confidential information you provide to us except as required by law or to deliver services (e.g., sharing access with trusted subcontractors under NDA).

9. Disclaimers

  • Our services are provided “as is” and without warranties of any kind, express or implied.
  • We cannot guarantee uninterrupted or error-free operation of automations, integrations, or third-party platforms.
  • AI can make mistakes. We test your system carefully, but you should review what it says to your customers and tell us about anything that needs fixing.
  • You are responsible for complying with any laws, regulations, or industry rules applicable to your use of our services. This includes telling your callers that they are speaking with an AI assistant and that calls are recorded, where the law requires it.

10. Limitation of liability

To the fullest extent permitted by law, Riser AI Solutions LLC will not be liable for any indirect, incidental, consequential, or special damages arising from or related to our services, even if advised of the possibility of such damages. Our total liability is limited to the amount paid for the specific service giving rise to the claim.

11. Indemnification

You agree to indemnify and hold harmless Riser AI Solutions LLC, its owners, employees, and contractors from any claims, damages, or expenses resulting from your use of our services or your violation of these terms.

12. Termination

We may terminate or suspend services immediately, without notice, if you breach these Terms & Conditions or fail to make required payments.

13. Governing law

These Terms & Conditions are governed by the laws of the State of Texas, United States, without regard to conflict of law principles.

14. Changes to these terms

We may update these Terms & Conditions by posting the revised version on this page with a new “Last updated” date. Changes apply from the date they are posted. If your written quote or agreement says something different, your written quote or agreement wins.

15. SMS & Messaging Communications

By providing your mobile phone number and opting in through our website forms, chat interfaces, or consultation requests, you consent to receive SMS messages from Riser AI Solutions related to your inquiry or services. These messages may include consultation confirmations, reminders, service updates, and follow-up communications.

Message frequency varies based on your interaction with us (typically 1–5 messages per inquiry). Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP to any message. For assistance, reply HELP or contact us at hello@riseraisolutions.com.

We do not send unsolicited messages, use purchased lists, or share mobile numbers for third-party marketing purposes.

16. Contact us

For questions about these Terms & Conditions, contact us at: